- 01Does this comply with the COA Code on advertising?
- Yes. The COA Code restricts advertising and solicitation — it does not restrict you from showcasing completed work, sharing design philosophy, or publishing project reveals with client consent. We never publish content that compares your firm to competitors, discloses fees, or implies availability for new commissions in solicitation language. SENTINEL loads the COA Code and reviews every piece. A specialist with architectural brand background clears anything ambiguous.
- 02How do you handle client confidentiality on project reveals?
- Default: no project content without explicit written client consent. The consent form (generated for each project) specifies whether the client's name appears, whether their likeness appears, and which photographs may be published. The consent record is stored against every piece for audit. For commercial and high-net-worth residential clients, anonymised reveals are common — “a private residence in Bengaluru” rather than “the Sharma family home.”
- 03Can the system actually handle our visual standards, or will it generate stock-photo-quality output?
- It uses your own imagery — your project photography, your sketches, your renders — never stock. The visual production pipeline produces motion content (reels, carousels) by editing and composing your existing visual assets to your studio's grading and typography standards. No generic stock B-roll. No off-brand templates. Your Visual Director clears every visual before publication.
- 04What if a follower asks about commissioning us via DM?
- The DM-reply agent recognises commission inquiries. It does not engage on substance, does not quote fees, does not commit to a meeting. It thanks the sender, explains your practice's intake process (typically a discovery call or an introductory questionnaire), and routes them to your studio manager. Your Account Partner is notified.
- 05Can we use this to support exhibitions, awards, and publication?
- Yes, and Custom-tier clients often do. We can run dedicated campaigns around award submissions (jury-facing content), exhibition openings (audience-facing content), and publication releases (press kit + editorial outreach). The system schedules content around your milestones and adapts tone per audience (peer/jury vs. general).
- 06What if our partner architects have different aesthetic preferences?
- Multi-principal practices are supported on Custom tier with separate Brand Identity Profiles per principal. Content can be attributed individually or to the firm. The Visual Director maintains both individual standards and overall firm coherence. We've done this for studios with two and three principals.